General Business

Product Specialist Position (Remote)

London   |   Contract


YourWelcome is a leading travel technology company based in Central London and is looking for a remote product specialist who can support our US sales team.

WHAT YOU’LL BE DOING:

This opportunity can be done remotely and preference will be given to those based in the United States in the Eastern Time Zone.

The role requires a candidate with superb communication skills, the ability to create rapport with potential clients and enjoys demonstrating products to potential customers over the web on camera.

  • Becoming an expert on the YourWelcome products (Tablets and YW Advanced Subscriptions)
  • Providing pre-scheduled video demos with potential client via appear.in (like GoToMeeting, but easier to use).
  • Updating the CRM when the demo is complete with relevant customer information.
  • Fielding follow-up questions from customers regarding how the product works, the features, and general support questions.

The pay is $10 per hour.

HOURS:

35 Hours Per Week

Hours 1PM and 8PM Eastern

ABOUT YOU:

  • Tech-savvy with the ability to learn the platform  and be able to explain or sell the platform to even non tech savvy property owners.
  • Easily creates a rapport with customers and puts them at ease when providing a demo.
  • Flexible enough to keep up with the ever evolving platform and ability to anticipate and direct the demo to the customer's needs
  • Great with scheduling/diary management across different time zones - bonus points if you've used Calendly
  • Confident, friendly, enthusiastic/energetic personality.
  • Comfortable being on camera during video calls.
  • Some prior experience with customer service, product demonstrations or lead generation/ B2B sales experience

Technical Requirements

  • Quiet environment to work from
  • High Speed Internet
  • Video Camera (we use our laptop cameras and they are just fine)
  • Clear Audio 


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