General Business

Product Specialist Position (Remote)

London   |   Contract

YourWelcome is a leading travel technology company based in Central London and is looking for a remote product specialist who can support our US sales team.


This opportunity can be done remotely and preference will be given to those based in the United States in the Eastern Time Zone.

The role requires a candidate with superb communication skills, the ability to create rapport with potential clients and enjoys demonstrating products to potential customers over the web on camera.

  • Becoming an expert on the YourWelcome products (Tablets and YW Advanced Subscriptions)
  • Providing pre-scheduled video demos with potential client via (like GoToMeeting, but easier to use).
  • Updating the CRM when the demo is complete with relevant customer information.
  • Fielding follow-up questions from customers regarding how the product works, the features, and general support questions.

The pay is $10 per hour.


35 Hours Per Week

Hours 1PM and 8PM Eastern


  • Tech-savvy with the ability to learn the platform  and be able to explain or sell the platform to even non tech savvy property owners.
  • Easily creates a rapport with customers and puts them at ease when providing a demo.
  • Flexible enough to keep up with the ever evolving platform and ability to anticipate and direct the demo to the customer's needs
  • Great with scheduling/diary management across different time zones - bonus points if you've used Calendly
  • Confident, friendly, enthusiastic/energetic personality.
  • Comfortable being on camera during video calls.
  • Some prior experience with customer service, product demonstrations or lead generation/ B2B sales experience

Technical Requirements

  • Quiet environment to work from
  • High Speed Internet
  • Video Camera (we use our laptop cameras and they are just fine)
  • Clear Audio 

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